Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

We are the Augusta Marriott at the Convention Center located in downtown Augusta, Georgia. We have an award winning Italian restaurant called Augustino's. We have not only been voted Best Business Lunch and Best Steak in the Augusta market but also rank in the top of the Marriott Brand. Come be a part of a great restaurant concept and team!

We are seeking a dynamic team leader for our 3 meal restaurant, bar and in-room dining. This person will work 5 day shifts from 5:45am-3pm or 3-11pm on a weekly basis with occasionally taking a mid-shift. The person will be the floor manager in charge on their shift. The position reports to the Restaurant Manager. We are open 24/7/365 so the Supervisor must be able to work weekends and holidays as well. This position is a great opportunity to take your career to the next level.

Overview:
As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant while delivering exceptional guest experiences. You will oversee daily operations, manage staff, and uphold quality standards to maintain the restaurant's reputation for excellence. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for the hospitality industry.

Responsibilities:

Team Leadership:
- Lead and motivate restaurant staff to provide excellent customer service.
- Assign duties to ensure efficient operation.
- Conduct regular staff meetings to communicate goals, policies, and procedures.
- Provide training and guidance to new hires and ongoing coaching to existing team members.
Guest Satisfaction:
- Monitor guest feedback and address any issues or concerns promptly.
- Ensure that guests receive prompt and courteous service at all times.
- Maintain a welcoming atmosphere and handle guest inquiries or complaints professionally.
- Implement strategies to enhance the overall guest experience and satisfaction.
Operational Management:
- Oversee daily operations, including opening and closing procedures.
- Monitor inventory levels and place orders for supplies as needed.
- Ensure compliance with health and safety regulations and sanitation standards.
- Conduct regular inspections of the dining area, kitchen, and restrooms to maintain cleanliness and organization.
Performance Management:
- Recognize and reward outstanding performance and address any performance issues or disciplinary matters.
- Foster a positive work environment that promotes teamwork and collaboration.
Financial Management:
- Monitor sales and expenses to ensure profitability.
- Implement cost-control measures to optimize efficiency and minimize waste.
- Prepare and analyze financial reports, including revenue projections and budget forecasts.

The ideal candidate will have:

Previous experience in a supervisory role within the hospitality industry
High school diploma
Knowledge of restaurant operations, including food and beverage service, sanitation, and safety protocols.
Proven leadership skills (team building, coaching, scheduling)
Computer skills (micros, learning systems, email, etc.)
Must have wine and liquor knowledge
Excellent customer service skills
Ability to solve problems and deal with guest issues successfully

Physical Requirements:
Ability to stand and walk for extended periods
Lift and carry up to 50 pounds
Work in a crowded and noisy environment

Our applicant system is electronic. We do review all applications however we will only contact candidates that best match our qualifications for screening or interviews. PLEASE WATCH YOUR EMAILS ONCE YOU APPLY FOR FURTHER DETAILS. Thank you for your interest!

Compensation: $17.00 - $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Discover one of the premier hotels in Augusta, GA, the stylish Augusta Marriott at the Convention Center, ideally located in the heart of the downtown business district on the banks of the Savannah River. Guests enjoy our unforgettable hotel's proximity to shopping, entertainment and cultural attractions, as well Georgia Regents University and Augusta National Golf Club. Each of our distinctive Augusta hotel's spacious rooms and suites includes complimentary wireless internet, access to our updated fitness center, indoor and outdoor pool, and business center – everything you need to stay productive and refreshed. Augustino's Italian Eatery and Prime Steaks and Augustino's Lounge serve breakfast, lunch and dinner daily. Offering 100,000 square feet of flexible meeting space, this hotel's Augusta conference facilities create a stunning backdrop for meetings and celebrations. Choose our deluxe Augusta, GA, hotel's riverfront accommodations and experience Southern hospitality in a one-of-a-kind location.

Our mission as associates is to deliver a first class lodging meeting and banquet experience. As part of the above experience for our guests, we as associates are the “hosts” in this experience. We learn and live the “Art of Hosting” service culture that represents the Marriott brand and our local franchised property to guests from all over the world. We value exceptional standards, ethical behaviors and practices, honesty, integrity, and teamwork. If you enjoy serving others through exceptional customer service strategies, this may be the next career move for you!

We would love to engage you in a discussion of your skills and abilities. Apply with us and let us know how we can create a great work relationship with you!

PLEASE WATCH - Join our Team

Apply here.

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